Articles · Psychological Safety

Why So Few Employees Tell HR: The Real Cost of the Disclosure Gap

What nondisclosure may be protecting—and how organizations can make support safer without demanding personal information.

Shared Language editorial team

Published · 4 min read

Silence is not proof that support is unnecessary

In Understood.org's 2026 workplace survey, 70% of neurodivergent employees said they worried disclosure could negatively affect them, up from 59% in its 2024 findings. A survey cannot describe every workplace, but the direction matters: a program can exist on paper while employees still see personal risk in using it.

Someone may fear being passed over, treated as fragile, monitored more closely, or having private information travel further than expected. Others may know what helps but have no diagnosis, or may not use the word neurodivergent for themselves.

What the gap costs

When people cannot safely name a barrier, managers see only its effects: missed details, camera avoidance, recovery days, difficulty in a noisy office, or inconsistent participation. The organization may treat those effects as motivation or attitude problems and spend time managing the wrong issue.

Employees, meanwhile, may build private workarounds, work longer hours, or leave. The cost is not only turnover. It is the attention spent hiding a need and interpreting avoidable misunderstandings.

The reframe

A high disclosure number is not the goal. A low-risk route to useful support is.

Trust is procedural

A welcoming statement helps, but employees learn whether a process is safe from what happens next.

  • Explain who receives personal information and who does not.
  • Publish the steps, expected timing, and appeal or follow-up route.
  • Train managers to respond without asking for unnecessary medical detail.
  • Offer broadly useful options—written instructions, agendas, focus time—without requiring disclosure.
  • Audit whether requests and performance decisions are handled consistently across teams.

Try this next

Read your accommodation process as if you feared career consequences. Mark every point where ownership, confidentiality, timing, or next steps are unclear.

This is general workplace guidance, not legal advice. Privacy and accommodation requirements vary by location and situation.

Sources and further reading